Demand Planning Manager

Location: Austin, TX
Job Type:

eClerx Digital is the trusted partner of choice to the world’s largest global brands for creative production, eCommerce / web operations, and analytics & insights services. We improve profitability for their digital businesses.

Our team of 3000+ full-time digital delivery employees at our five production hubs in Mumbai, Pune, Chandigarh, Verona and Phuket apply deep digital expertise to effectively support the most demanding global clients by a follow the sun delivery model. This is supported with onshore consultants – located in our Austin headquarters, one of our regional offices or working on site with our clients. This innovative delivery model drives the “metrics that matter” for our clients.

In this role you will be responsible for executing all aspects of finished goods demand planning. Responsibilities include working directly with sales, business units, customers and supply planning to execute agreed upon demand planning programs as appropriate for the strategies, goals and objectives.


Serve as the primary contact between Supply Chain Planning and assigned Business Unit for all day to day forecasts

Lead projects related to inventory strategy across product families, and item transitions

Drive forecasts accuracy improvements through root cause analysis, collaboration and process improvements

Identify and resolve variances between demand and forecast, report out forecast accuracy measures

Run Demand Plan consensus meetings with Sales, Product Management and Marketing to insure that Promotions, New Product Introduction and other Market trends are accurately planned
Integrate customer requirements with the demand plan

Manage demand plan on phase out / phase in items, suggest cutover dates that minimize inventory exposure and maintain service levels during transitions


Must have a Bachelors Degree and minimum of 3-years of experience in a supply chain environment

Advanced Excel skills (automating reports, creating macros, etc.)

Experience with a demand planning tool like Demantra

Must be creative, resourceful, able to think independently

Must have experience in leading teams and project management

Must have strong interpersonal skills

Must be able to deal with multiple priorities within tight deadlines

Industry Certifications (APICS, IBF, CPDF) are a plus