Engagement Director
Location: Austin, TX
Job Type:
IQ Workforce is one of the leading recruiting firms for the global analytics community. Our client is one of the fastest growing consulting companies in the world.
They are looking for a senior-level engagement leader to manage analytics service delivery in one of their largest accounts. This role will also be responsible for client relationship management and business development within the account (a Fortune 50 tech giant).
The role will include their full range of analytics services, including: BI, digital analytics, marketing & customer analytics, advanced analytics and data science.
Responsibilities:
Serve as a key contact for all aspects of client engagements within the business intelligence, decision sciences, and analytics practice.
Typical engagements include marketing, customer segmentation and targeting, marcom spend and media mix analysis, optimization, price modeling, pricing analysis, competitive analysis, data warehousing, CRM platforms, and business performance reporting.
Strategize with business development, execution and senior management globally to anticipate and identify new opportunities and service areas.
Develop and maintain active, consultative relationships with key stakeholders throughout the engagement portfolio.
Take responsibility for portfolio revenue targets and growth through developing new relationships, as well as identifying new opportunities to match service capabilities with client needs.
Use your subject matter expertise and domain knowledge in business intelligence to design, develop and manage new service capabilities to support client needs.
Manage project proposals, timelines and deliverables for engagements from proposal through implementation in conjunction with the services team.
Contribute to the development of the global analytics practice.
Requirements:
7+ years in client management and engagements, account management, consulting services delivery, business intelligence, analytics, data warehousing or similar business areas.
Exceptional interpersonal and relationship building skills – ability to network and earn client confidence and trust.
Highly motivated, resourceful and adaptable. Must enjoy constantly learning and tackling new challenges.
Strong domain knowledge of areas such as decision sciences and business intelligence, including: business performance reporting, predictive analytics, customer segmentation and profiling, web analytics platforms, CRM platforms, channel and vendor analysis, forecasting, data warehousing, data marts, data mining, competitive pricing and analysis, etc.