Direct Mail and Phone Manager

Location: Remote USA
Job Type: Marketing

Our client, The Philadelphia Inquirer, was founded in 1829 and is the third-oldest continually operating daily newspaper in the United States. It was purchased in 2014 by the non-profit Lenfest Institute, which was founded by philanthropist Gerry Lenfest to protect and promote the integrity of journalism – specifically local journalism.

The Philadelphia Inquirer publishes a news website (Inquirer.com) and two daily newspapers (The Philadelphia Inquirer and Daily News) and has come a long way in terms of modernizing its operations and delivering content across digital channels. The focus now is to modernize their Marketing department to enable them to build audiences more effectively for their content and monetize those audiences.

One of the key positions of focus is a Direct Mail & Phone Manager who will be tasked with delivering a robust direct mail and telephone program. This person will own all aspects of this channel including strategy, development and implementation of all direct mail and telephone initiatives.

Responsibilities include:
Manage strategy, collaboration, communications and data analysis on all projects

Utilize data to optimize audience targeting, cadence, offers and design

Manage direct mail & telemarketing budgets to meet business objectives

Manage program performance including responses, campaign performance and data relationship with vendors

Forecast program performance and optimize as necessary

Qualifications:
Significant experience in direct mail marketing, ideally in publishing/media

An intensely creative and strategic thinker who can draw on years of direct mail experience, and who is focused on using data to optimize performance

A proactive self-starter and possess a entrepreneurial, self-driven passion to seek & identify opportunities for business growth

Able to understand principles of branding, marketing communications, graphic design, accessibility, and building a strong user experience

Comfortable finding, interpreting, and applying reliable data to answer questions, identify gaps and opportunities, and ultimately achieve business goals