Decision Science Manager (Automotive)

Location: St. Louis OR Detroit
Job Type:

IQ Workforce is a leading recruiting firm for the global analytics & data science community.

Our client is market leader in designing and managing loyalty, engagement and incentive programs for major corporations. They have 76 Fortune 100 clients and 100+ million participants across 230+ countries and territories.

Their rapidly growing Decision Sciences team (15+ members) is an innovative, data-driven group, tasked with applying advanced analytics, machine learning, and artificial intelligence to the complex field of human behavior. They are currently in need of a Manager to own client relationships and manage a 3-5 person team.

Reporting directly to the Chief Data Officer, the Manager of Decision Sciences will lead and manage the automotive division of the Decision Sciences team in the sale, execution, and delivery of analytical services for existing clients. The Manager will work closely with internal teams to provide best-in-class analytics and insights to end clients. The ideal candidate will be able to identify a need, design a solution, wrangle data, perform an analysis, and communicate the results to a non-technical audience.

Primary Responsibilities:
50%: Leads the development and delivery of data analysis, visualization and insights for current clients to analyze loyalty and motivation program performance and make ongoing enhancement recommendations that result in better program performance. Manages team, including assigning team resources as appropriate, developing and monitoring standard processes, optimizing team production/efficiency and maintaining overall responsibility for final client deliverables that demonstrate the company’s position as the preeminent thought leader in the loyalty & motivation marketplace.

30%: Incorporates client-facing skills with strategic presentation skills to establish a credible relationship with clients and prospects. Acts as a subject matter expert, presenting analytic services and insights to clients in both pre-sale and post-sale situations. Presenting findings and recommendations to C-level clients in face-to-face meetings for client programs, emphasizing data-driven strategic insights to drive business performance, while following quality control processes as established by the Decision Sciences Leadership.

20%: Provides subject matter expertise and thought leadership to improve existing product offerings and develop new products. Evangelizes data science across business units and within the Decision Science team. Innovates with cutting-edge methodologies and technology, including machine learning and artificial intelligence.

Bachelor’s degree or equivalent experience in Statistics, Economics, Engineering, applied math, physics, computer science, operations research, or other quantitative program required. Master’s or similar advanced degree strongly preferred.

Minimum of 5+ years of experience in serving clients in a business or marketing environment. Experience in the auto industry a strong plus.

Excellent organizational and project management skills with the ability to handle multiple projects simultaneously.

Experience in predictive modeling and machine learning techniques.

Experience with relational database systems and strong SQL skills. Proficiency in one or more programming languages such as Python or R.

Demonstrated ability to present complex models and ideas to decision makers using oral, written, and presentation skills.

Demonstrated ability to manage people and processes.

Experience with behavioral science and/or behavioral economics a plus.