Beyond Web Analytics Podcast – Episode 26: Analyzing Customer Experiences with Shmuli Goldberg of ClickTale

Tweet In this episode, the Beyond Web Analytics team talks with Shmuli Goldberg, Director of Marketing and Communications at ClickTale about Analyzing Customer Experiences. The conversation covers who and what ClickTale does, implementation process, and case studies of how analysing the customer experience can impact the performance and conversions on your site. To listen or [...]

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The Analytics of Geo-Location

Tweet Geolocation and mobile computing are trends that are now in the mainstream so it’s about time to examine what kind of analytics we can get and what we can do with it. For one thing, Geolocation and Foursquare can be your best friend, especially if your business is brick and mortar, like a restaurant [...]

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An Interview with Judah Phillips, Senior Director of Global Site Analytics at Monster Worldwide

Tweet 1.  I have had a whole bunch of conversations lately with analytics executives that complain that they only have number crunchers and report generators on their teams. What they all say they need are analysts… people that generate insights from their numbers and reports. The jobs that they are looking to fill are Senior [...]

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An Interview with Paul Lee, Director – Professional Services Asia Pacific, Unica

Tweet Paul Lee is the Director of Professional Services for Unica in Asia/Pac.  Our team has worked with Paul to place some of the first web analytics professionals for Unica in Australia.  Unica is growing their web analytics (NetInsights, etc.) business in the region aggressively, so we asked Paul to sit for an interview. 1. [...]

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Dow Jones

Tweet Dow Jones has been one of our best clients over the past couple of years and one of our most valuable strategic partners.  We have been working under a RPO (Recruitment Process Outsourcing) – type of relationship in which IQ Workforce has essentially outsourced the recruitment function for the subscription marketing, analytics and strategy [...]

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