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Web Analyst


Availibility: Available
Date Posted: Sep 21, 2009
Location: Omaha, NE or Remote
Resume: 10 years of experience in marketing, data analysis, and databases.

TECHNICAL SKILLS
Languages: Visual Basic, .NET, HTML/XHTML, CSS, JavaScript, CGI/Perl, SQL, SAS.
Applications/Programs:
• Web-related: Omniture, WebTrends, CoreMetrics, Google Analytics, DreamWeaver.
• Marketing: SAS Campaign Management, MapInfo geographic software, Claritas demographics.
• Database/Statistical: Analytix relational database software, SPSS, Sachs Market Planner healthcare database software.
• Other: Microsoft Office, Word Perfect, Lotus 1-2-3, Harvard Graphics.

PROFESSIONAL EXPERIENCE

Sept. 2008 ***, Omaha, NE.
to Jan. 2009 Marketing Information Specialist
• Developed company reporting for the marketing department.
• Created marketing and advertising reporting for online and offline campaigns.
• Researched, recommended and proposed new navigation, content, and look to redesign company web site
• Started web analytics tracking, Ad Words, and SEO analysis.

May 2006 ***, Omaha, NE.
to March 2007 Web Analytics Manager
• Managed web analytics for 160+ online retail web sites.
• Implemented, maintained, and customized software by working with IT and project management which greatly improved the usefulness of the tool.
• Improved how the company utilized and interpreted data, resulting in actionable decisions that increased conversion and revenue for the company.
• Decreased abandonment for all sites and increased conversion by 11%.
• Implemented database process for email marketing to maintain communications with customers.
• Created segmentation of customers based off database.
• Created customer lifetime value reporting with ongoing customer universe segment.
• Trained employees on software and data interpretation.

Dec. 2004 Ameritrade, Omaha, NE.
to April 2006 Project Manager, Web Analytics
• Improved prospect conversion, new account opening, & web site design by maintaining on-going web analysis & testing.
• Strengthened the conversion process by investigating home pages, landing pages, content, and offers.
• Created key performance measures for all business unit web sites.
• Automated the advertising report process from manual data entry by creating a database and combining various data sources.
• Analyzed advertising campaigns to uncover the best conversion rate & advertising partners.

Nov. 2000 Ameritrade, Omaha, NE.
To Dec. 2004 Senior Marketing Analyst
• Managed the selection & implementation of web tracking software for all web sites.
• Created RFP’s for prospective vendors and managed the contract negotiations
• Tracked & maintained statistics for company web sites.
• Created e-mail & direct mail campaign lists via SQL-based campaign management software.
• Analyzed client and prospect information in order to improve acquisition and retention.
• Maintained account conversion programs and response rate reports.
• Utilized SAS and MSAccess software to design & implement marketing queries.

October 1999 Nebraska Health System, Omaha, NE.
to Nov. 2000 Planning Analyst
• Researched, organized, and maintained vital healthcare databases & information systems.
• Integrated internal and external data into useful databases for marketing purposes.
• Queried databases to evaluate medical departments, clinics, and competitors.
• Tracked patient demographics and medical conditions of the market area.
• Developed plans to publish key reports and graphs on the Intranet with password access.

March 1998 Oriental Trading Company, Omaha, NE.
to Sept. 1999 Marketing Analyst
• Used custom database and query language to analyze data for consumer and business-to-business direct mail order catalogs.
• Created a historical database to forecast vital finances & warehouse/telemarketing demand.
• Conducted customer segmentation and demographic analysis based on sales, response, recency, and frequency to find potential opportunities.
• Uncovered growing market trend & demand for new types of products.
• Defined potential universe or list of customers for products and promotions.
• Developed regression analysis to monitor seasonal buying patterns.

June 1995 Information Resources Inc., Chicago, IL.
to Feb. 1998 Associate Project Director,
On-Site w/ Client ConAgra Frozen Foods, Omaha, NE.
• Consulted Client Marketing and Brand groups on analytical issues and developed projects to resolve those issues.
• Analyzed data, identified trends, developed hypothesis, and made recommendations.
• Worked with Research and Development on potential new products.
• Earned reputation as technical & data expert by creating training material, and training Marketing & Sales personnel.
• Maintained strong relationship with client to provide sales leads, create proposals, and close sales.
Education &
Certifications:
BS, Economics, University of Nebraska Omaha
Compensation: 40+ per hour
# Years of Web Analytics Experience: 5
# Years of SEM Experience: 5
# Years of SEO Experience: 3
Expert skills / experience in: Javascript, HTML, web analytics and search marketing
Contact for Availibility: contractor@iqworkforce.com
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