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MBA w/ Omniture Certification and HBX Expertise


Availibility: Available
Date Posted: Jul 07, 2009
Location: Atlanta / Travel / Remote
Resume: OBJECTIVE

To utilize my extensive experience in web analytics and online strategy in the online business/unit of a company of any size

SUMMARY OF QUALIFICATIONS

• Nearly 6 years experience in the areas of online strategy/interactive marketing and analytics, and e-commerce, in numerous industries
• Exceptionally quick study in mastering new software and concepts, and adapting to challenging environments
• Excellent communication and interpersonal skills
• No travel restraints

Skills:
• Omniture Certified Professional – 3/07, Omniture Advanced User Training – 10/03
• Omniture SiteCatalyst, WebSideStory HBX / Hitbox, HBX Report Builder, Google Analytics, WebTrends, Coremetrics, SEO / SEM / PPC Strategy, Crystal Reports & Xcelsius, Business Objects, Nielsen NetRatings, Compete, and Hitwise
• High-level knowledge of MS Office Suite including MS Excel, Project, Visio, and PowerPoint

EXPERIENCE

Net/Net Analytics, Inc -- Atlanta, GA (www.net-netanalytics.com) 2006 – Present
Web Analytics Specialist / Partner
• Providing web analytics reporting and web strategy virtually for clients utilizing WebSideStory HBX and Omniture SiteCatalyst solutions on a daily, weekly and monthly basis
• Creating executive and detailed-level summary with hypothesis on conclusions and recommendations for site performance improvement, site optimization, and interactive marketing strategy for all levels within clients’ organization
• Clients – Intercontinental Hotels Group (Atlanta, GA), Texas Instruments (Dallas, TX), Salon.com (San Francisco, CA), Accenture, HomeBanc (Atlanta, GA), Georgia Technology Authority / State of Georgia (Atlanta, GA), Databazaar.com (Miami, FL)


22squared (formally WestWayne) -- Atlanta, GA (www.22squared.com) 2008 –2009
Data and Analytics Director
• Solely responsible for providing web analytics reporting and web strategy for ad agency clients utilizing DART, Omniture SiteCatalyst and Google Analytics
• Closely monitored and evaluated online display and search campaigns for individual clients, focusing on optimizing click thru and conversion
• Created executive and detailed-level summaries with hypothesis on conclusions and recommendations for site performance improvement, site optimization, and interactive marketing strategy for all levels within clients’ organization



Omniture (formerly WebSideStory) – San Diego, CA
(www.omniture.com) 2004 – 2005
Digital Marketing Consultant
• Responsible for end-user training and consulting WebSideStory-related solutions
• Conducted user training on WebSideStory HBX/Hitbox, Report Builder, and Active Segmentation
• Created executive and detailed-level summary with hypothesis on results and recommendations for site performance improvement and interactive marketing strategy for all levels of an organization including SEO/SEM/PPC strategy

Footsmart.com/Benchmark Brands -- Norcross, GA (www.footsmart.com) 2004
Online Merchandiser/Performance Analyst (Contract)
• Solely responsible for web analytics utilizing Coremetrics for nation’s leading direct marketer of foot & lower body health products
• Managed product categorization and display sortation via proprietary content management system (CMS) to optimize sales based on metrics and presentation/promotions testing
• Collaborated with product merchants and purchasing to determine opportunities, availability and inventory management rules, sales and clearance strategies

Cingular Wireless – Alpharetta, GA (www.cingular.com) 2003 – 2004
Web Strategy/Performance Manager
• Solely responsible for web analytics and financial metrics for Cingular Wireless Internet channel utilizing Omniture SiteCatalyst
• Performed financial reporting including sales forecasting trend analysis, and churn reduction strategy utilizing Business Objects and other proprietary financial and data warehouse tools
• Created high-level executive summary with hypothesis on results and recommendation for site performance improvement for business and executives – including CEO
• Developed strategies to optimize sales and divert customer service inquiries to web
***Increased site visits 19% and online phone sales 13% during tenure

Consultant 2001 – 2003
• Created overall business and operational model for IT and services firm focused on supplier diversity programs
• Wrote solicited and unsolicited proposals and responses to RFP/RFQs
• Solely responsible for supplier development, adoption and creation of a database of qualified minority and women –owned suppliers (MBEs/WBEs)

Commerce One – Atlanta, GA (www.commerceone.com) 2000 – 2001
Senior Consultant
• Responsible for 2 implementations of Enterprise Buyer Professional (EBP) web-based procurement solution and EBP 2.0 (Joint SAP/Commerce One procurement/strategic sourcing solution)
• Acted as a liaison between clients, suppliers, and Commerce One on-site and remote development team to insure business and technical requirements were met
• Gathered requirements, created Due Diligence, Current State and Future State case analysis for clients implementing Commerce One eProcurement Portal Solution

Datastream Systems -- Greenville, SC (www.datastream.net) 2000
Implementation Consultant
• Provided functional and technical consulting, and product upgrades for iProcure web-based procurement/strategic sourcing solution and MP2 inventory management software
• Acted as a liaison between clients, suppliers, and Datastream remote development team to insure business and technical requirements were met
• Responsible for end-user on-site software training, testing, and troubleshooting
• Responsible for writing and editing iProcure training manuals for end-users

IBM -- Atlanta, GA (www.ibm.com) 1996 - 1999
Financial Business Analyst
• Solely responsible for providing ad hoc and scheduled forecast, revenue, expense, and commissions tracking, analysis, and reconciliation using SQL-based applications for four (4) Sales Executives and their staffs of 70 Marketing/Client Representatives in the Western United States
• Coordinated linkages between Finance & Planning, Commissions, Expense, and Customer Service staffs
• Responsible for developing and improving business processes for Small & Medium Business Marketing Operations Support unit

EDUCATION

MBA/Marketing - Clark Atlanta University, Atlanta, GA - 1993
*Executive Management Scholarship Recipient

BS/Advertising - University of Illinois, Urbana-Champaign, IL - 1991
Education &
Certifications:
Omniture Certified Professional, 2007
MBA - Marketing, 1993
BS - Advertising and Marketing, 1991
Compensation: negotiable
# Years of Web Analytics Experience: 6
# Years of SEM Experience: 3
# Years of SEO Experience: 2
Expert skills / experience in: SiteCatalyst, HBX & SiteCatalyst Report Builder
Proficient skills / experience in: Google Analytics, Coremetrics, audience measurement, visitor surveying, competitive intelligence
You should also know that: I am not a web developer who only understanding coding and basic web analytics. I consider myself an online strategy professional who is an expert in using web analytics solutions to understand how to optimize all types of sites.
Contact for Availibility: contractor@iqworkforce.com
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